Horizon360™ User Guide

Online Payments

Horizon360 Online Payments allows you to send invoices to your customers & let them to pay their bills online via credit card or ACH. Horizon360 uses EVO as a safe and secure provider meeting all industry security regulations. Horizon360 also lets you add a surcharge to invoices paid via credit card to offset the credit card processing fee (see below).
Horizon360 charges the following rates for Online Payments:
  • Essential Tier: 3.7% + $0.30 per transaction
  • Premium & Unlimited Tiers: 2.9% + $0.30 per transaction
  • When Surcharge is Enabled: 3.0% per transaction (see below)
Continue below to set up Online Payments with Horizon360.
Jump to:

Enabling Online Payments

1.
Click your initials in the top right corner
2.
Select Settings
3.
Select Online Payments from the left Settings menu
4.
Click Enable Payment and you will be redirected to EVO to create your account
Note: You will need the following information to create your EVO account:
Contact information
Company/business name
Ownership information
Name, contact info, address
SSN, date of birth
Job title, Ownership percentage
Copy of driver's license
Copy of business license
Once your merchant processing application (MPA) is submitted & approved, your account will be created and connected to your Horizon360 account.
5.
Select which customers you would like to enable online payments for (Residential, Commercial or All).
6.
Select whether you want Sales Taxes enabled or not.
7.
Set the Service Tax Rate percentage
Hint: There are two ways for you to incorporate sales tax with your invoices:
If you wish to have Horizon360 apply a standard tax rate to every invoice, turn Sales Tax On and enter the sales tax% rate you wish to charge. Note: Horizon360 does not verify that the sales tax rate entered is accurate. Please research local sales tax rates for your service area(s) to ensure you enter an accurate rate.
If you do not turn on Sales Tax in Horizon360,we recommend increasing your service pricing to account for taxes.
8.
If you wish to accept payments via ACH, select Enable ACH and you will be redirected to EVO to complete the ACH setup.
After you have submitted your ACH agreement, please allow 1 business day for ACH to be enabled.
9.
Select which methods you would like to accept payments with (Credit Card, ACH or Both).

Credit Card & ACH Processing Fees

Horizon360 charges the following rates for invoices:
  • Essential Tier: 3.7% + $0.30 per transaction
  • Premium & Unlimited Tiers: 2.9% + $0.30 per transaction
  • When Surcharge is Enabled: 3.0% per transaction (see below)

Credit Card Surcharge/Offset Fee

Horizon360 allows you to offset the credit card processing fees to your customers via a Surcharge at the time of payment. A 3.00% Surcharge line item will be automatically added to the customers invoice if/when they are paying via credit card.

To enable Surcharge, please contact EVO directly 855-629-3315 or horizon360@evopayments.com. After you have submitted your Surcharge agreement, please allow 30 days* for surcharge to be enabled.

30-day Surcharge waiting period is an industry standard holding period that Horizon360/EVO is unable to bypass.

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