Horizon360™ User Guide

Notifications

Desktop Notifications

This feature provides communication (notification) that your field team has placed a comment to a particular job that you will want to review, or a system notification regarding administrative activity.

Examples:

1.
Invoicing purposes (‘customer grinding stump in front yard – requested only back yard to be mowed’).
2.
Challenges related to a job (‘unable to access property due to gate code not working’).
3.
Potential opportunities (‘Frothy Monkey Coffee Shop next door wants estimate’).
4.
System events such as employee registration

Mobile App Notifications

This feature provides communication (notification) to your mobile crews with specific job-related activity or administrative actions.

Examples:

1.
Crew/Equipment Changes ("Ryan Carpenter has been added to Green Crew" or "Blue Power Broom has been added to Blue Crew").
2.
Job Activity and Same-Day Schedule Changes ("Snow Plowing for Leslie Mill has automatically started" or "Snow Removal for Cornelia Elementary was moved to Thursday, January 16th").

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