Horizon360™ User Guide

Mobile App

The Horizon360 app stores your Crew Members and Equipment all in one place for you to easily access. You can Clock in, View your daily job schedule and view your crews & equipment assigned. You will be able to manage your crew directly from the app and add any notes needed before, during & after your jobs.
Let’s get started by setting up the app for the first time!
Please Note: Employees will need Mobile App access. Please see the Employees & Crew article if you need instructions for setting Mobile App access for employees.    

App Setup

1.
Open the email from Horizon360 with login instructions
a.
Notice you will need to download the“Horizon360” app via the iOS App Store or Google Play Store
2.
On your mobile device, allow Horizon360 to send you notifications & choose your preferred language.
3.
On the login screen, enter your email and temporary password and you will then be prompted to create a new password.
Now that we have set up our account, let’s take a look at the features!

App Features – "Today"

1.
View your Crew's Name
2.
App Settings
3.
Clock In/Clock Out
4.
View your crew members
a.
Notice you are able to toggle available crew members on/off
b.
You may also search for an employee by name
5.
View your Crews Equipment
6.
Search for your Equipment within your crew
7.
Toggle on/off Equipment
Now that we have explored the Today Tab,let’s dive into the features on Scheduling.

App Features – "Schedule"

1.
Calendar View
a.
Clicking on the arrow near the date will allow you to choose a different month
b.
Swiping left or right on the weekly view will shift between weeks
2.
Jobs for the day listed for your Crew
a.
Clicking into a job will open the details
3.
Job Name & Address
4.
Job Location
5.
Job #/Contract occurrences
6.
Job Address
7.
Manual Start
a.
Notice, if using a device or employee is clocked in once in the geofence, the job will automatically start
8.
Skip a Job
9.
Mark current Job for reschedule
10.
Scheduled Hours for Job
11.
Location Notes
12.
Enter Job notes for the office
13.
If required, attach job photos
14.
Service required for this job
Now that we have explored the Schedule Tab, let’s view Job Features and Notifications.

App Features – "Job Details"

1.
Job Description and Timer
2.
End Job
3.
Resume/Pause Job
4.
Confirm current job has ended
5.
End of Job Summary

App Features – "Notifications"

1.
Notifications Center
a.
Notice all notifications can be seen here
b.
Notifications include: Office to Crew Notes, Job Start, Job Pause, Job Completion
2.
Account
a.
Within accounts you can update your email, phone number and address
3.
About Toro Page
4.
Privacy Policy Page
5.
Toro Terms & Conditions
6.
End User License Agreement
7.
Help & Feedback
a.
Email feature requests, app feedback or issues encountered in the app to the Horizon360 Support team
8.
Change your password
a.
Notice, you will need your current password in order to update
9.
Restart tutorial
10.
Change app language
11.
Sign out
You have now successfully setup your mobile application! Be sure to assign your equipment to the appropriate crew for accurate tracking data (see Employees & Crews article for more information).

Quick Links